Welcome to Iconic Displays! These Terms and Conditions govern your use of our website [www.iconicdisplays.co.za] and any purchases made through our online store. By accessing or using our website, you agree to comply with these terms. If you do not agree, please refrain from using our services.

1. Introduction

These Terms and Conditions form a legally binding agreement between Iconic Displays (Pty) Ltd ("we," "us," or "our") and you, the user ("you," "your," "customer"). They outline the rules for using our website and purchasing our products.

2. Orders and Payments

2.1 Placing an Order

2.1.1 Orders can be placed via our website, email, or WhatsApp.

2.1.2 All orders are subject to availability and acceptance.

2.2 Pricing and Payments

2.2.1 All prices are listed in South African Rand (ZAR) and include VAT (where applicable).

2.2.2 Payments must be made via the available payment methods (e.g., EFT, credit/debit cards, online payment gateways).

2.2.3 Orders will only be processed after full payment has been received.

3. Products and Services

3.1.1 We specialize in Printing, Branding, Signage Solutions, and PPE/Workwear.

3.1.2 Product images on the website are for illustrative purposes and may differ slightly from the actual product.

3.1.3 Custom or branded products require design approval before production.

4. Shipping and Delivery

4.1 Delivery Areas

4.1.1 We deliver within Gauteng via direct service.

4.1.2 For nationwide delivery, we use trusted courier services.

4.2 Delivery Timelines

4.2.1 Standard orders: 5–10 business days after payment and design approval.

4.2.2 Custom orders may take longer depending on production requirements.

4.3 Shipping Costs

4.3.1 Shipping costs will be calculated at checkout.

4.3.2 Customers are responsible for providing accurate delivery details.

5. Returns, Exchanges, and Refunds

5.1 Return Policy

5.1.1 Returns are accepted within 7 days of delivery for defective or incorrect products.

5.1.2 Custom/branded products are non-refundable unless defective.

5.2 Refunds

5.2.1 Approved refunds will be processed within 7–14 business days.

5.2.2 Shipping costs for returns may be the customer's responsibility.

6. Intellectual Property

6.1 All website content, including logos, images, and product descriptions, is the intellectual property of Iconic Displays and may not be used without permission.

7. Privacy Policy

7.1 We collect personal information only for order processing and customer service.

7.2 Your information is protected and will not be shared with third parties without your consent.

8. Limitation of Liability

8.1 We are not liable for any indirect damages, losses, or delays caused by unforeseen circumstances.

9. Governing Law

9.1 These Terms and Conditions are governed by the laws of South Africa.

10. Contact Information

For any questions or concerns, don't hesitate to get in touch with us at:
Email: connect@iconicdisplays.co.za 
📞 Phone: +27 71 389 6668

By using our website, you acknowledge and agree to these Terms and Conditions